Firmsare failing to meet legal obligations to staff attacked by clients. Paul Nelson reportsPrimeMinister Tony Blair raised the profile of violence in the workplace during hiselection campaign when he pledged to increase the length of sentences forpeople who attack public sector workers.Butmany HR professionals believe there is more to tackling workplace violence thanharsher sentences. Employers need to implement training and guidelines thatequip their staff for conflict situations, claims Lionel Fairweather, HRmanagerof outsourcing company Logic Systems Management.Surprisingly,recent research by the University of Central Lancashire and recruitment companyLawrence Allison Group, shows that a significant proportion of organisationsare breaking the law by not keeping records of violent incidents or havingpolicies in place which deal with aggressive behaviour.Thesurvey indicates that 35 per cent of organisations do not keep records ofincidents, such as verbal and physical attacks by members of the public, and 25per cent do not have policies to deal with aggression.HRprofessionals have ex-pressed concern at the report’s findings, claiming that arecording and reporting system are the very least that an employee shouldexpect from an employer.DominicGrealy, head of personnel at the Sumitomo Trust and Banking, said, “I amsurprised at these figures considering the negative effect that intimidationand bullying can have on retention.”Thereport, Dealing with Conflict in the Workplace, recommends that employersshould implement zero-tolerance policies. It suggests such policies shouldaddress potentially violent situations as well as full-blown incidents, andwould only be effective where the reporting of incidents is accurate.JohnAdsett, secretary of NHS HR group AHHRM, said, “We have a zero-tolerancepolicy. It takes a lot of paperwork but is well worth it.”Headded, “I used to work with a man who did not have to take a swing at youto make you feel bad. In five minutes he could verbally distress you enoughthat it would be worse than a beating. That type of harassment is just as badas violence as it has a damaging effect on team morale.”WendyFoers, HR director of the London Ambulance Service, urges employers to improveinternal communication to raise morale over the issue.Shesaid, “Communication is all important. Employees must see that the wholeorganisation is pulling together. Staff need to be confident that the employerwill look into all reported incidents and act when necessary.”Thereport’s co-author Tom Swan wants to see employers introduce conflictresolution procedures. He believes that in addition to improving staff morale,it will reduce sickness and stress levels and help companies comply with healthand safety and human rights legislation.Theretail sector has the highest proportion of incidents, categorised as verbalabuse, threats of physical violence, acts of physical assault and physicalassaults with a weapon, according to the research.”This is a nationalproblem, particularly in retailing, and requires a government initiative assoon as possible,” commented one retail HR manager quoted in the research,who did not wish to be named.JimWhite, director of HR at Safeway, agreed, “Retailers are on the front lineof shop crime. Statistics show that you are more likely to be injured in theworkplace through dealing with customer theft than any other activity.”Tocombat this problem Safeway has trained 1,400 staff through its managing theftand conflict in the workplace course.Thereport also calls for the government to produce a consistent set of guidelinesfor employers that would enable them to develop effective monitoring andtraining systems.TheBritish Retail Consortium also wants the Government to act. A consortiumspokesman said, “The priority is for the Government to produce a set ofguidelines for employers to help them develop effective monitoring of trainingsystems.”Butmany HR professionals dispute the need for government involvement, claiming thatit is the employers’ responsibility.Adsettsaid, “I think that there should definitely be guidelines to helpemployers, but I’m not sure about the Government getting involved as itencourages a ‘nanny state’.”Theproblem does not really lie with the Government. Good employers should havepolicies in place and I would only like to see it involved as a lastresort.”Foersagrees. “It is up to the individual employer to tailor its own policies.It is vital that employers understand the risks that are involved in the rolesof their employees – that way they can shape their policies to theorganisation.”Whetherthe Government gets involved or not, it is clear that employers need to addressviolence in the workplace.Thereport states, “Conflict in the workplace is a continuing and escalatingconcern, although systems exist that can minimise or eradicate its existence.The issue does not appear to figure in the bottom line, it is not a performanceindicator for many organisations.”Guidelinesfor facing up to violence at workTheDealing with Conflict in the Workplace report includes employer guidelines tohelp address work-based violence. It urges all employers and employees to beaware of their rights and responsibilities under UK legislation. These include:–Encouraging employees to report incidents to establish a true picture ofviolence and bullying in the workplace.Organisation should treat the reportingof incidents confidentially and ensure action will be taken–Ensuring accurate records of violence and abusive behaviour are maintained–Ensuring full and comprehensive assessments of risk undertaken by appropriatelyqualified individuals–Providing relevant training and education programmes –Working in close collaboration with employees to develop measures to createstrategies that ensure individual and organisational safety needs are met –Updating policies and procedures to reflect research-based best practice inorder to remain effective–Appointing a “violence” monitor with responsibility for recording andmonitoring violent, aggressive or abusive conduct with a named individual orgroup within the organisation–Setting up staff support systems to help employees deal with cases of conflictThelatter could include establishing an independent helpline that employees cancall if subject to unwanted behaviour, and facilitating debriefings to provideopportunities for employees to talk about what happened; providing time offwork for employees where necessary after an incident or offering legal helpwhere appropriate in serious cases.www.lawrenceallisontraining.com Previous Article Next Article Comments are closed. Related posts:No related photos. Zero tolerance approach is needed over work violenceOn 12 Jun 2001 in Personnel Today
9 News 13 February 2019Family First Comment: Good concept!“Designed to disrupt the supply chain of illicit drugs such as cannabis, methamphetamine and cocaine – the initiative aims to encourage members of the community to report anything they know about drug dealing offences.”Detectives spent hours seizing and examining a number of items from inside a property in Melbourne’s south-east this morning after executing a drug search warrant.A number of cannabis plants were among the items removed from the property in Cranbourne after police swarmed the home around 5.30am.“My dogs start up and then all of a sudden the police saying the usual – your house is surrounded, come out quietly”, a local resident told 9News.“It was really scary because my other half woke me up and all I hear him saying is Justine, the police are here”.The critical incident response team assisted with the raid and a 28-year-old man arrested at the scene.Police say this raid was sparked by a tip-off from the community coinciding with Crime Stoppers launching the ‘dob in a dealer’ campaign today encouraging people to speak up when they notice suspicious activity.READ MORE: https://www.9news.com.au/2019/02/13/12/07/news-melbourne-cannabis-seized-as-dob-in-a-dealer-campaign-beginsKeep up with family issues in NZ. Receive our weekly emails direct to your Inbox.
London, United Kingdom | AFP | Pep Guardiola says he welcomes Manchester City’s multi-pronged trophy assault, even though title rivals Liverpool have only the Premier League and Champions League to focus on.City face Burton in the semi-finals of the League Cup on Wednesday, days after demolishing Rotherham 7-0 to advance to the fourth round of the FA Cup.But Liverpool, who sit four points clear of City in the Premier League, have just two competitions left to worry about after a much-weakened side were knocked out of the FA Cup by Wolves on Monday.“If everyone is fit and not injured we can cope with it,” Guardiola said.“The problem is if you have 10 injured players, it’s almost impossible. When everyone is fit, it’s better. Without that competition, if we had just one competition to play in, I could play with the same 11 or same 12.“Now everyone is involved. The players don’t know who will play against Burton. Then after four days we have another final at home to Wolves.” Guardiola said he would rather be fighting on multiple fronts as he believes momentum can apply across all competitions.“I prefer it, definitely,” he said. “I like to be in the four competitions as far as possible. When Wigan put us out of the FA Cup last season I was sad.”Guardiola revealed conversations are ongoing regarding the possibility of extending Vincent Kompany’s contract. The club captain’s existing deal expires in the summer, when the Belgian is also due a testimonial after more than a decade with the club.“We are considering it, we are talking about that,” Guardiola said of a possible new deal.“I would like it. He’s our captain. Eleven years here. We saw in the last two games the huge quality and personality he has to play. The only problem with Vincent is one — his injury problems.“One-against-one absolutely we are better with Vincent. Every central defender has his own quality but there’s no doubt Vincent has something special with his charisma, winning the duels. It’s incredible. He’s one of the best central defenders I’ve ever seen. The problem is whether he’s fit.”Share on: WhatsApp
Heavy downpour is likely in most parts of Odisha in the next few days, as a low pressure area is set to form over the Bay of Bengal, the Met office said here on Thursday. The low pressure area, likely to form over northeast Bay of Bengal by August 4, will trigger rainfall in districts like Kalahandi, Nabarangpur, Koraput, Malkangiri and Mayurbhanj and the intensity will increase from Friday, it said. On August 3 and 4, heavy rainfall is also expected in Bhadrak, Keonjhar, Kendrapara, Jagatsinghpur, Ganjam, Puri, Kalahandi, Kandhamal, Balasore and Bhadrak districts. Thereafter, several parts of Jajpur, Mayurbhanj, Bhadrak, Kendrapara, Kalahandi, Keonjhar, Dhenkanal, Balasore, Nabarangpur, Jagatsinghpur, Khurda, Sambalpur, Deogarh and Sonepur districts will experience heavy to very heavy rainfall till August 6, the MeT office said. Under the influence of the system, high velocity winds are likely to sweep coastal and adjoining districts of Odisha. Fishermen have been advised not to venture into the sea along and off the coast and adjoining central Bay of Bengal on August 4 and 5, it said.The catchment areas of rivers like Mahanadi, Brahmani, Baitarani, Budhabalanga and Subarnarekha may receive heavy precipitation between August 3 and 6. As most parts of Odisha received rainfall in the last few days, the quantum of rainfall deficit in the state has come down to 17.7% from around 32% recorded on July 24, officials said, expressing hope that the deficit will further reduce in the next few days.
Kin of Misamis Oriental hero cop to get death benefits, award — PNP Japan ex-PM Nakasone who boosted ties with US dies at 101 Typhoon Kammuri accelerates, gains strength en route to PH LATEST STORIES CEU’s Ebondo to backstop Congo in African qualifiers MOST READ Don’t miss out on the latest news and information. Trending Articles PLAY LIST 00:50Trending Articles00:50Trending Articles00:50Trending Articles01:37Protesters burn down Iran consulate in Najaf01:47Panelo casts doubts on Robredo’s drug war ‘discoveries’01:29Police teams find crossbows, bows in HK university01:35Panelo suggests discounted SEA Games tickets for students02:49Robredo: True leaders perform well despite having ‘uninspiring’ boss02:42PH underwater hockey team aims to make waves in SEA Games View comments There, the 25-year-old thrived as he learned from premier playmaker Jayson Castro and the rest of the veteran TNT core en route to them leading the squad to three semifinals appearances this season and a runner-up finish in the 2017 Commissioner’s Cup.Wrapping up his a successful first year in the pros, Pogoy thinks the award is a testament of the effort he put in under Racela.“This is the result of my hardwork because every practice, I always do extra work,” he said.But Pogoy remains unsatisfied as he hopes to receive a trophy the whole team could be proud of.“I know I still have lots to work on. This Rookie of the Year award is just a bonus. What’s important is to be a champion and that’s really my goal,” he said.ADVERTISEMENT But fate works in mysterious ways and Pogoy found himself back with a familiar face in Nash Racela, who is now calling the shots for TNT.Fast forward to today, and the 6-foot-2 swingman is still in disbelief with what he has achieved in his first year in the pros as he won the Rookie of the Year honors this season.FEATURED STORIESSPORTSWATCH: Drones light up sky in final leg of SEA Games torch runSPORTSSEA Games: Philippines picks up 1st win in men’s water poloSPORTSMalditas save PH from shutout“It’s indescribable. I feel nervous and I don’t know what to feel. I really can’t put to words what I feel right now. In my mind, it’s all a dream,” he said after receiving his trophy in the 2017 Leo Awards on Friday.Pogoy seamlessly blended in with the KaTropa’s rotation, with Racela immediately thrusting him to the starting small forward spot. Kammuri turning to super typhoon less likely but possible — Pagasa Photo by Tristan Tamayo/ INQUIRER.netFrom the very beginning, Roger Pogoy never expected that he would make a big impact compared to his contemporaries in Far Eastern University.Playing third fiddle to the likes of Mac Belo and Mike Tolomia, the Cebuano shooter has always just been regarded as a valuable role player.ADVERTISEMENT QC cops nab robbery gang leader, cohort Brace for potentially devastating typhoon approaching PH – NDRRMC Read Next CPP denies ‘Ka Diego’ arrest caused ‘mass panic’ among S. Tagalog NPA Stronger peso trims PH debt value to P7.9 trillion
UPDATE – The RCMP have released information about this incident. Click here for the details.TAYLOR, B.C. – The RCMP are investigating at the Spruce Manor Apartment building in Taylor after an incident early Sunday morning.The RCMP have not yet released any information about the incident, but eyewitnesses confirm there is police tape covering the front entrance to the building and in one of the stairwells. The RCMP have said the incident is still unfolding and they should have more information to release on Monday. The apartment building is located at 9816 Spruce Street. Two RCMP vehicles were still at the vehicle just before noon on Sunday.If you have any information to share about what happened, email [email protected] As we get more information from the RCMP we will post updates to this story.
CHETWYND, B.C. – With the Province conducting a socio-economic study regarding the proposed economic impact of Section 11 and Partnership Agreements for caribou recovery and habitat protection, the District of Chetwynd is also gathering data to help project those numbers.In a post on the District’s Facebook page, they are asking residents and businesses to fill out and submit surveys in order to get a better understanding of how the caribou recovery could affect the community.Within the survey, it asks business owners and residents what their employment is and what possible impacts the recovery program would have on them. All surveys must be completed and submitted no later than Friday, May 17, 2019.Survey submissions can be sent via email, [email protected], or in-person at the District of Chetwynd or the Chamber of Commerce offices.The socio-economic study survey can be found on the District of Chetwynd’s website.
Kolkata: England all-rounder Joe Denly is looking at the ongoing Indian Premier League to impress upon the national selectors and guarantee his place in this year’s World Cup squad. Denly’s form in white ball cricket for Kent in 2018 has brought him on the selectors’ radar for a spot in England’s World Cup squad. He recorded an average of 70.28 in the Royal London One-Day Cup for Kent, besides scoring 409 runs in 12 innings — including two fifties and a hundred — in the Vitality Blast. With his part-time leg-spin, Denly also scalped 20 wickets at an average of 16.75 and an economy rate of 7.76. Also Read – Puducherry on top after 8-wkt win over ChandigarhHaving also played in the recent T20I series against the West Indies, Denly hopes to get selectors’ attention by doing well for Kolkata Knight Riders in the IPL. “I want to play as many games as I can. It’s important leading up to the World Cup. Hopefully I get some game time here and can contribute to some good performances. And then hopefully the England selectors will be watching them,” said Denly, who recently made his Test debut for England in the lost series against the West Indies. KKR boast of a star-studded foreign players line-up and Denly is still waiting in the pipeline for a dream IPL debut. Also Read – Vijender’s next fight on Nov 22, opponent to be announced later”We have some good players in the franchise and I think it’s a great position to be in. Hopefully, I can put my hands up and be in games,” he said. “I am coming here on the back of a busy winter. I have been to the West Indies and Sri Lanka. I am used to these hot conditions. So I feel like I am well acclimatised and ready to go.” Hosts England are considered as strong favourites to lift their maiden World Cup title this year, but Denly thinks otherwise and said their sole aim would be to play their best cricket in every game.